Subscription Policy

This Subscription Policy explains how recurring billing for LupinSync Global Invoices works. The Service is operated by Bhoi Enterprises under the LupinSync.tech technology brand. Read this with our Terms and Conditions and Cancellation & Refund Policy.

1. Plans and pricing (USD)

• Free — USD $0, free forever for core Global Invoices capabilities.
• Monthly — USD $9.99 per month, billed monthly.
• Yearly — USD $69 per year, billed annually.

Monthly and Yearly include the same paid capability set. Prices are in United States dollars. The application does not convert these plan prices to INR for Global checkout. See also the Pricing section on the homepage.

2. What a subscription is

A paid subscription is a recurring SaaS billing relationship for your organization's Global Invoices plan. It is separate from payments your customers make on invoices you issue (merchant invoice payments).

3. Starting a subscription

1. Sign in to your Global Invoices organization.
2. Choose Monthly or Yearly in Billing.
3. When checkout is enabled, the server validates the plan and creates a subscription with the configured payment provider using server-side plan configuration (not a price typed by the browser).
4. You complete payment in the payment provider checkout.

Creating a subscription does not immediately activate paid entitlement. Paid access is granted after a verified successful payment/charge for the subscription.

4. Payment provider

When enabled, SaaS subscription payments are processed by Razorpay. Instrument details are handled by Razorpay. LupinSync stores subscription and payment references needed to maintain billing state and entitlement. If checkout is disabled in your environment, new provider subscriptions are not offered.

5. Entitlement activation

Cloud entitlement (your organization's Free / Monthly / Yearly plan) is authoritative. After a verified successful charge:

• Monthly maps to the Monthly paid plan.
• Yearly maps to the Yearly paid plan.

WordPress/WooCommerce installations connected to your organization read entitlement from the Global entitlement API. They do not talk to Razorpay directly and must not rely on a local “premium” flag as an independent source of paid access.

6. Renewal

Paid plans renew automatically at the end of each billing period (monthly or yearly) while the subscription remains active and a valid payment method/mandate is in place with the payment provider. Successful renewal extends the paid-through period and keeps paid entitlement active.

7. Failed or pending renewal payments

If a renewal payment fails or the subscription enters a pending/halted recovery state after you have already been on a paid plan, paid access is not always removed instantly. The Service applies a short grace period (currently up to seven days in implemented billing logic) during which paid capabilities may continue. If payment is not restored before grace ends, the organization returns to the Free plan for paid capabilities. We do not operate a separate automated dunning/payment-recovery product beyond this subscription state handling.

8. Cancellation

You may cancel future renewal from Billing. Cancellation normally takes effect at period end: you keep paid access through the period already paid for. Details and refunds are in the Cancellation & Refund Policy.

9. After paid access ends

When a subscription is cancelled, completed, expired, or grace ends without payment, paid capabilities are removed and the organization continues on Free for core features. Existing invoices and records you already created remain in your account subject to the Service and Privacy Policy; ending a paid plan does not mean those historical documents are automatically deleted.

10. Plan changes

Switching directly from an active Monthly subscription to Yearly (or the reverse) while a subscription is open is not offered as a self-serve plan-swap feature in the current implementation. If you already have an open subscription, you must follow cancellation/period-end rules before starting a different paid plan. We will update this section if self-serve plan switching is introduced.

11. Trials

LupinSync Global Invoices does not currently offer a separate free trial of paid plans beyond using Free and the 30-Day Money-Back Guarantee on paid purchases. See the Cancellation & Refund Policy.

12. Taxes on SaaS fees

Global plan prices are listed in USD. Any taxes that a payment processor or applicable law requires to be collected on the SaaS fee will be handled according to the processor and legal requirements at the time of charge. This policy does not describe India GST invoicing for your merchant customers' orders — that is outside Global SaaS subscription billing.

13. Price changes

If we change Monthly or Yearly pricing, the new price applies to renewals from a future billing cycle, with reasonable advance notice where practicable. A price change does not retroactively alter a period you have already paid for.

14. Customer-facing subscription lifecycle

In simple terms, a subscription may be:

• Started / awaiting payment — created but paid access not yet active.
• Active — paid and in good standing.
• Payment issue / grace — renewal problem; limited time to restore payment.
• Cancelled at period end — will not renew; access continues until paid-through ends.
• Ended — no further paid access; organization on Free for paid capabilities.

15. Questions

Billing questions can be sent through our Contact page or the Billing area of your account.

16. Service operator

LupinSync.tech and LupinSync Global Invoices are operated by Bhoi Enterprises.